Website Policy

Welcome to the official website of Memor Museum. Please read the following policy content carefully before using this website. By accessing and using this website, you agree to comply with these terms and conditions. If you do not agree with these policies, please do not use this website. MEMOR Museum reserves the right to modify these policies at any time and will post updates on the website. Your continued use of the website indicates your acceptance of the revised terms and conditions.

1. Intellectual Property Statement

1.1 Ownership of Website Content

All content on this website, including but not limited to text, images, videos, audio, designs, software, databases, charts, logos, icons, buttons, and other materials related to the website, is the property of MEMOR Museum or its authorized partners and is protected by international and U.S. copyright laws, trademark laws, and other intellectual property laws. Unless otherwise authorized in writing, reproduction, distribution, modification, public display, re-authorization, or use for commercial purposes without permission is strictly prohibited. You may only use the website and its content for personal, non-commercial purposes and may not modify any content.

1.2 User-Generated Content
If you submit, upload, or send content to this website in any form (such as comments, photos, artworks, etc.), you grant MEMOR Museum a worldwide, perpetual, irrevocable, non-exclusive, and royalty-free right to use, reproduce, display, modify, distribute, and publish that content. You guarantee that the submitted content does not infringe on any third-party copyrights, trademarks, privacy rights, or other intellectual property rights, and that the content does not contain any defamatory, illegal, or inappropriate material. You are solely responsible for the content you submit, and MEMOR Museum is not liable for any user-generated content.

1.3 Trademark Statement
All trademarks, service marks, logos, and trade names displayed on this website, including but not limited to the name and logo of MEMOR Museum, are the property of MEMOR Museum or its licensors. Any use, reproduction, or distribution of these trademarks, service marks, or logos without the prior written permission of MEMOR Museum is prohibited. Unauthorized use may constitute trademark infringement and will be pursued to the fullest extent of the law.

2. Privacy Policy

2.1 Information Collection

MEMOR Museum respects your privacy and is committed to protecting your personal information. The information we collect through this website includes, but is not limited to: Non-personal identification information (such as IP address, browser type, device information, access time, and pages visited) automatically generated when you access the website, which is used to optimize website performance and user experience; Personal information voluntarily provided by you through forms, registrations, and subscription communications (such as name, email address, phone number, etc.). We may collect additional information through surveys or participation in events.

2.2 Information Use and Sharing
We primarily use the information we collect for the following purposes: Improving and optimizing your user experience; Providing you with news, event information, promotions, and other content related to the museum; Processing ticket purchases, donations, or membership services; Complying with legal requirements, we may provide necessary personal information to government or law enforcement agencies.
MEMOR Museum will never sell or rent personal information to third parties without your consent. We may share certain data with trusted third-party partners to provide functions related to museum services, such as payment processing, website hosting, or mail distribution, but these partners must adhere to strict privacy and security protocols.

2.3 Data Protection
We are committed to using industry-standard security measures (such as SSL encryption, data firewalls, and authentication procedures) to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Although we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be 100% secure. You assume the security risks associated with using this website.

2.4 Children's Privacy Protection
We do not knowingly collect personal information from children under the age of 13. We encourage parents to monitor their children's online activities and ensure they have appropriate supervision when submitting personal information. If we discover that we have collected personal information from a child under 13 without parental consent, we will take reasonable steps to delete that information.

2.5 Third-Party Services
This website may contain links to third-party websites or utilize third-party services (such as online payment processing). Please note that third-party services may collect and process your information and have independent privacy policies. We recommend reviewing these policies, as MEMOR Museum is not responsible for the privacy practices of third-party services.

3. User Conduct Guidelines

3.1 Compliance with Applicable Laws

You must comply with all applicable federal, state, and local laws and regulations when using this website and are prohibited from engaging in any unlawful, fraudulent, or harmful behavior.

3.2 Prohibited Conduct
Users may not engage in the following activities:(3.21) Accessing, attempting to access, or interfering with restricted areas of the website;(3.22) Using automated programs (such as bots, crawlers) to collect data or perform other tasks; Uploading or transmitting viruses, malware, spyware, or other harmful content that may jeopardize the website or its users; Posting content that infringes on the intellectual property or privacy of others or disseminating defamatory, hateful speech, or false information.

3.3 User Account and Security
If you create an account on this website, you are responsible for maintaining the security of the account and for all activities that occur under your account. We recommend using strong passwords and updating them regularly. If you suspect your account has been compromised or if you experience any security issues, please contact us immediately.

3.4 Right to Terminate Website Use
MEMOR Museum reserves the right to terminate or limit your use of this website at any time, especially in cases of violation of any terms or unauthorized activities.

4. Ticket and Admission Policies4.1 Ticket Purchase and Use
By purchasing tickets through this website, you agree to comply with all relevant ticket purchase terms and conditions. Unless otherwise stated, tickets are non-transferable and non-refundable. It is the responsibility of the ticket purchaser to ensure the accuracy of ticket information and to present necessary identification upon entry.

4.2 Children's Ticket Policy
Children aged 4 and under can enter for free but must be accompanied by an adult; children aged 4 to 12 need to purchase a child ticket and must enter with an adult. All children must be supervised by an adult during their visit to the museum.

4.3 Refund and Cancellation Policy
If the museum cancels an exhibition or event for any reason, ticket holders may apply for a refund or choose to reschedule their visit. We typically do not offer refunds unless the museum cancels the event.

5. Special Exhibition and Event Policies

5.1 Special Exhibition Restrictions

Certain special exhibitions or events may have specific restrictions (such as no photography or prohibiting certain items). Visitors should check the relevant exhibition or event page before visiting to ensure compliance with the guidelines.

5.2 Accessibility Facilities and Alternatives
MEMOR Museum is committed to providing an equal experience for all visitors. We offer accessible facilities (such as wheelchair access, wheelchair rentals, accessible restrooms) for visitors with mobility challenges. Special viewing areas are available in some exhibitions to ensure all visitors have a positive experience.

5.3 Safety Measures
The museum prioritizes visitor safety, regularly inspecting and maintaining all accessible facilities and providing additional assistive devices when necessary. We encourage visitors to inform us of their specific needs in advance to ensure the best possible experience.

6. Membership Service Policies

6.1 Membership Benefits

Members enjoy a range of exclusive benefits, including ticket discounts, invitations to special events, and priority access to exhibitions. Membership is valid for one year and is non-transferable.

6.2 Termination and Changes to Membership
MEMOR Museum reserves the right to modify membership service terms or terminate memberships at any time. If a member violates this policy or other relevant regulations, the museum may terminate their membership without providing any refunds.

7. Accessibility and Safety Policy (ADA Compliant)

7.1 Accessibility Facilities

MEMOR Museum is committed to providing ADA-compliant accessibility facilities. We provide accessible entrances, wheelchair rentals, accessible restrooms, and more for visitors with mobility challenges. Special viewing areas are designated in certain exhibitions to ensure a positive experience for all visitors.

7.2 Alternatives and Virtual Tours
For some exhibitions, due to spatial or physical limitations, complete accessibility may not be provided. In such cases, MEMOR Museum offers virtual tours or specific alternative solutions to ensure that each visitor's needs are met. Museum staff are specially trained to assist visitors with special requirements.

7.3 Safety Measures
The museum values visitor safety, regularly inspecting and maintaining all accessible facilities and providing additional assistive devices when needed. We recommend that visitors notify us of their specific needs in advance to ensure the best possible experience.

7.4 Digital Accessibility
We are committed to ensuring that our website is accessible to individuals with disabilities. If you experience any difficulties accessing information on this site, please contact us to ensure the necessary accommodations are made. We will make every effort to improve website accessibility in accordance with the Americans with Disabilities Act (ADA) and other applicable regulations.

8. Disclaimers and Liability Limitations

8.1 Use at Your Own Risk

Your access to this website and visit to MEMOR Museum are voluntary activities, and you assume all risks. The museum is not responsible for any direct, indirect, incidental, special, or consequential damages arising from your use of this website or your visit to the museum.

8.2 Content Accuracy
Although we strive to ensure the accuracy and completeness of all information on this website, MEMOR Museum makes no warranties, express or implied, regarding the accuracy, completeness, or reliability of the website's content. The museum reserves the right to change website content at any time without prior notice.

9. Modifications and Updates

9.1 Policy Changes

MEMOR Museum may update or modify this website policy statement at any time, and the modified policy will take effect immediately. We encourage users to regularly review the policy to stay informed of any changes. Your continued use of the website after policy updates indicates your acceptance of the revised terms and conditions.

9.2 Change Notifications
We will notify users of significant policy changes by posting a notice on the website or directly sending you an email. Please provide valid contact information to ensure timely notifications regarding changes.

10. Contact Information
If you have any questions regarding this policy statement or need further information, please contact us